clik4d Privacy Policy

1. Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person ("data subject"). This includes, but is not limited to, names, email addresses, phone numbers, IP addresses, device identifiers, and financial transaction details.
• "Processing" means any operation performed on personal data, including collection, recording, storage, modification, disclosure, or deletion.
• "Data Controller" means clik4d, which determines the purposes and means of processing your personal data.
• "Data Processor" means any third party that processes personal data on behalf of clik4d and under clik4d's documented instructions.
• "User", "You", or "Your" refers to the individual who has registered an account on clik4d or who accesses the platform in any capacity.
• "Platform" refers to the clik4d website, mobile interface, and all associated services accessible via clik4d.cam.
• "Cookies" means small text files placed on your device by the Platform to facilitate functionality, analytics, and personalization.
• "KYC Data" means identity verification documentation submitted in compliance with Know Your Customer requirements, including government-issued identification and proof of address.

2. Personal Data We Collect

2.1 Identity and Contact Information

When you register an account on clik4d, we collect the following identity and contact information: your full legal name (as it appears on your government-issued identification document), date of birth, email address, mobile phone number, and residential address within Indonesia. This information is required to create and manage your account and to comply with KYC (Know Your Customer) obligations under applicable anti-money laundering (AML) standards.

2.2 Financial Information

To facilitate deposits and withdrawals in Indonesian Rupiah (IDR), clik4d collects financial information including your bank account details (bank name, account number, and account holder name) for Indonesian banks such as BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata, as well as e-wallet account identifiers for DANA, OVO, GoPay, ShopeePay, and LinkAja. We do not store full payment card numbers. All payment data is handled via PCI-DSS-compliant payment processors. Transaction history (deposit amounts, withdrawal amounts, dates, and payment methods) is stored in your account records.

2.3 KYC Documentation

As part of our mandatory identity verification process, we collect and store copies of your government-issued photo identification (Indonesian KTP, passport, or driver's license) and proof of residential address (such as a utility bill, bank statement, or official government correspondence issued within the previous 3 months). These documents are processed securely and retained for the duration required by applicable AML regulations.

2.4 Technical and Usage Data

clik4d automatically collects technical and usage data when you access the Platform, including: IP address, browser type and version, operating system, device type (desktop, mobile, or tablet), screen resolution, referring URL, pages visited on clik4d, time and duration of visits, clickstream data, login timestamps, and session duration. This data is collected via server logs, cookies, and analytics tools to maintain platform security, detect fraud, and improve user experience.

2.5 Betting and Gaming Activity

We maintain detailed records of your betting and gaming activity on clik4d, including: bets placed (sport, event, market, odds, stake), casino game sessions, togel (Indonesia's traditional numbers lottery) ticket purchases, bonus claims and wagering progress, win/loss history, and session duration. This data is essential for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

2.6 Communications Data

If you contact clik4d via live chat, email, or any other communication channel, we retain records of that correspondence, including the content of messages, timestamps, and the nature of the inquiry. This allows us to track and resolve support tickets effectively, maintain quality assurance, and provide consistent service across interactions.

3. How We Collect Your Data

clik4d collects your personal data through the following means:

• Direct submission: Information you provide voluntarily during account registration, KYC verification, payment setup, support interactions, and participation in promotions.
• Automated collection: Technical data collected automatically via server logs, cookies, web beacons, and analytics platforms when you browse or interact with the clik4d website.
• Third-party sources: Identity verification and fraud prevention data received from licensed KYC and AML service providers who verify your identity documents against official databases.
• Payment providers: Transaction confirmation data received from Indonesian banks (BCA, BRI, BNI, Mandiri, etc.) and e-wallet providers (DANA, OVO, GoPay, ShopeePay, LinkAja) upon completion of deposit or withdrawal transactions.

4. Purpose of Processing Your Data

clik4d processes your personal data only for clearly defined, legitimate purposes. The table below summarizes the primary categories of data and the purposes for which they are used:

Data Category	Purpose
Identity & Contact	Account creation, identity verification (KYC), customer support, account recovery, regulatory compliance
Financial Information	Processing deposits and withdrawals in IDR, fraud detection, AML compliance, tax reporting where required
KYC Documentation	Age and identity verification (21+ compliance), anti-money laundering screening, regulatory recordkeeping
Technical & Usage Data	Platform security, fraud and bot detection, performance optimization, user experience improvement
Betting & Gaming Activity	Account management, dispute resolution, responsible gaming monitoring, bonus integrity checks
Communications Data	Support ticket management, quality assurance, legal dispute records

clik4d does not use your personal data for purposes beyond those listed above without your explicit consent. In particular, your personal data is never sold to third parties or used for unrelated commercial purposes.

5. Legal Basis for Processing

clik4d processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the User Agreement (Terms and Conditions) you accepted upon account registration — including account creation, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML/KYC requirements, data retention obligations, and cooperation with lawful requests from regulatory or law enforcement authorities.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for optional activities such as marketing communications and personalized promotions. You may withdraw consent for marketing at any time by contacting our support team or using the unsubscribe mechanism in marketing emails.

6. Data Sharing and Disclosure

6.1 Trusted Service Providers

clik4d may share your personal data with carefully selected third-party service providers who assist us in operating the Platform. These include: payment processors and Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, and e-wallet operators); KYC and identity verification service providers; fraud detection and cybersecurity platforms; cloud infrastructure and hosting providers; and customer support software providers. All service providers are contractually bound to process your data only on clik4d's instructions, to apply appropriate security measures, and not to use your data for their own purposes.

6.2 Legal and Regulatory Disclosure

clik4d may disclose your personal data to government bodies, regulatory authorities, law enforcement agencies, or courts when required to do so by law, legal process, or binding official order. This includes cooperation with AML and counter-terrorism financing investigations. We will inform you of such disclosures where legally permissible to do so.

6.3 No Sale of Personal Data

clik4d does not sell, rent, lease, or otherwise transfer your personal data to third parties for their independent marketing or commercial purposes. Your data is used exclusively to deliver and improve the clik4d service.

7. Cookies and Tracking Technologies

7.1 Types of Cookies Used

clik4d uses the following categories of cookies on the Platform:

• Strictly Necessary Cookies: Required for core platform functionality — including login session management, account security tokens, and fraud prevention. These cookies cannot be disabled without impairing core platform features.
• Performance and Analytics Cookies: Collect anonymized data on how users interact with clik4d — including pages visited, time on site, error messages, and navigation paths. This information helps us optimize platform performance and identify usability issues.
• Functionality Cookies: Remember your preferences (such as lang uage preference, preferred payment method, and display settings) to provide a more personalized experience across sessions.
• Marketing and Targeting Cookies: Used (with your consent) to deliver relevant promotional offers and to measure the effectiveness of clik4d's marketing campaigns. You may opt out of marketing cookies at any time.

7.2 Managing Cookie Preferences

You can control cookie settings through your browser's built-in privacy controls. Most modern browsers allow you to block or delete cookies, or to be notified when a cookie is set. Please note that disabling strictly necessary cookies may prevent certain features of clik4d from functioning correctly. Your cookie preferences are saved per device and per browser; if you use multiple devices or browsers to access clik4d, you will need to set your preferences on each separately.

8. Data Retention

clik4d retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:

• Active account data (identity, contact, financial, and gaming activity records) is retained for the full duration of your account's active status.
• KYC documentation is retained for a minimum of 5 years following account closure, in compliance with standard AML recordkeeping requirements.
• Transaction records (deposit and withdrawal history) are retained for a minimum of 5 years from the date of the transaction.
• Communications records (support tickets, live chat logs) are retained for 2 years from the date of the most recent interaction.
• Technical and usage logs (IP address logs, session data) are retained for up to 12 months from collection.

When retention periods expire, personal data is securely deleted or anonymized so that it can no longer be attributed to an individual. If you request account closure, your personal data will be retained for the applicable regulatory retention period before being deleted from our active systems.

9. Security Measures

clik4d takes the security of your personal data seriously and has implemented a range of technical and organizational safeguards to protect it against unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS Encryption: All data transmitted between your browser and clik4d's servers is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when accessing clik4d.
• Data Encryption at Rest: Sensitive personal data, including KYC documents and financial records, is stored in encrypted form on our servers. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to personal data within clik4d is restricted on a strict need-to-know basis. Staff members are granted access only to the data required to perform their specific job function. All access is logged and audited regularly.
• Two-Factor Authentication (2FA): clik4d supports and encourages the use of two-factor authentication on your account to add an extra layer of protection beyond your password.
• Fraud Detection Systems: Our platform employs real-time fraud detection tools that monitor for suspicious login activity, unusual transaction patterns, and potential account takeover attempts.
• Regular Security Audits: clik4d undergoes periodic security assessments and penetration testing by independent security professionals to identify and remediate vulnerabilities proactively.

10. Your Privacy Rights

As a user of clik4d based in Indonesia, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with your full name, registered email address, and a clear description of your request:

• Right of Access: You have the right to request a copy of the personal data clik4d holds about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Account profile details can be updated directly from your account settings for most fields.
• Right to Erasure: You may request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose for which it was collected, or if you withdraw consent and there is no other legal basis for processing. Please note that we are required to retain certain data (such as KYC and transaction records) for regulatory compliance periods even after an erasure request.
• Right to Restriction: You may request that we restrict the processing of your personal data in specific circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract with you and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests, subject to our demonstrating compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based solely on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

We will respond to all valid privacy rights requests within 30 calendar days of receipt. In complex or high-volume cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

11. Children's Privacy

clik4d is strictly an adults-only platform. We do not knowingly collect, process, or store personal data from individuals under the age of 21. Our account registration process includes mandatory age confirmation, and all accounts are subject to KYC age verification before withdrawal privileges are granted. If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately suspend the relevant account, void all associated bets and transactions, and delete the personal data in question. If you are a parent or guardian and believe your child has registered an account on clik4d, please contact us immediately at [email protected].

12. Updates to This Privacy Policy

clik4d reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform features. When material changes are made, we will notify you via email (to the address registered on your account) and by posting a prominent notice on the clik4d homepage. The "Last Updated" date shown at the top of this document will be revised to reflect the date of the most recent change. We encourage you to review this Privacy Policy periodically. Your continued use of the clik4d platform following the posting of any updated Privacy Policy constitutes your acknowledgment and acceptance of the revised terms.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by clik4d, please reach out to our support team using the contact details below. All privacy-related inquiries are handled by our dedicated Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the clik4d platform
• Response Time: Privacy inquiries are acknowledged within 2 business days and fully responded to within 30 calendar days
• Support Languages: English and Indonesian — native Indonesian-speaking agents available at all times, covering WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9) time zones

For questions about your account terms, please refer to our Terms & Conditions. For guidance on playing within your limits, visit our Responsible Gaming page. For quick answers to common questions, see our FAQ.